Frequently Asked Questions
Subscription
Get access to the best baby-sitters around!
79,90 € / month
commitment-free
VIP offer
No time to make your pick? We’ll take care of it!
600,00 €
one-time payment
Are you looking for a qualified, reliable person, for who you and your children will have a “crush” ?
Our job is to recruit nannies, we put all our heat into it to select the best, though a strict method, proven to be efficient since most of the luxury hotels have put their trust in Baby Prestige for over ten years.
For many years, our only service was proving services in hotels, but some of our nannies needed to have a recurrent position, that is when Baby Prestige decided to grant you access to its baby-sitter file. The Baby Prestige dashboard lets you view their resumes. Once you have made selection, subscribe to our service to gain access to their contact information.
For those who don’t have the time to handle the search, or could not find their one-in a million, you can order the VIP offer; once Baby Prestige has received the details of the position with your exceptions, we will start sending you resumes.
Our services are trusted by the best hospitality groups and luxury hotels: are you ready to join them?
Frequently Asked Questions
If I subscribe to the €79.90 plan, am I guaranteed to find someone ?
No, this plan simply allows you to contact individuals listed as available on our website. However, there is no guarantee that they will be interested in the position or that the interview will be successful (on your side or theirs).
I forgot to unsubscribe and was charged. Can I request a refund?
Unfortunately, it is your responsibility to unsubscribe if you no longer need access to our platform. If you encounter any issues, you can reach out to us for assistance with your cancellation. Note: The subscription is charged every 30 days.
I chose the VIP plan at €600. What guarantees do I have?
Once we receive the payment, we will launch a recruitment campaign based on the job description and specific requirements you provided. If we are absolutely unable to find anyone for you, a refund will be issued.
This situation is rare, as we are highly experienced in this field. However, if we foresee difficulties in your criteria (such as a salary that is too low or unsuitable working hours), we will inform you to help adjust the offer and improve the chances of finding the right candidate quickly.
I chose the VIP plan at €600 but later found someone on my own. Can I get a refund?
Since you hired us to recruit household staff, if you decide to stop the search and selection process midway, we cannot issue a refund, as the work has already been carried out.
Once I choose the VIP plan, how long does it take to find a candidate?
Typically, it takes 4 to 6 weeks to launch the search, post job ads, start receiving applications, contact references, conduct interviews, and finally introduce a candidate to you.The timeframe may vary depending on the job position and the season (e.g., summer holidays, Christmas period). While we cannot guarantee an exact deadline, we will continue the search until we find the right person.
If the employment ends after the trial period, will Baby Prestige restart the search at no additional cost?
We take our time and pay great attention to every detail during the recruitment process to avoid such situations. If an employment termination occurs, we will assess the reasons by contacting both you and the employee. If the issue comes from the nanny, we will consider resuming the search. If the issue comes from a breach of contract or commitment on your part, we will not be able to restart the search for free.
I don’t want to be the employer. How does that work?
Baby Prestige can employ the nanny on your behalf, but only under a fixed-term contract (CDD).
We handle everything: employment, contract, URSSAF formalities, payroll, etc.
The advantage for you is that you won’t have to manage the administrative and legal aspects, which can be complex. Additionally, you may benefit from higher financial aid from CAF.
The total cost includes 10% VAT, which we pay as a company (whereas you wouldn’t pay this as a private employer) The nanny’s salary and social charges 10% agency fees on the salary.